is working with its health plan administrators and 魅影直播 System to closely monitor the potential impact of COVID-19.
At this time, your plan has no out-of-pocket costs for physician-ordered COVID-19 testing at in-network labs, for those who meet federal Centers for Disease Control and Prevention (CDC) guidelines. also has trained staff who can answer questions about the virus and COVID-19.
To help avoid contracting the virus and prevent its spreading in your community, we encourage you to know and follow recommendations by the and the . You should take common-sense measures like washing their hands frequently; covering coughs and sneezes with a single-use tissue or their elbows; avoiding touching your face; and keeping a comfortable distance from others when possible.
If you think you have been exposed to coronavirus or have symptoms鈥攆ever, cough and shortness of breath鈥� you can talk with your health care provider about recommended testing and treatment. To help limit exposure to the coronavirus and other possible infections, virtual visits are a great option for someone with mild symptoms. Virtual visits allow participants to see a licensed doctor through their telephone or computer. These are offered at no cost to participants or at a lower cost than a typical office visit. Find more information about virtual visits in each health plan below.
- The situation has many people feeling anxious and scared. Optum has opened its Emotional-Support Help Line鈥攕taffed by mental health professionals鈥攖o anyone who may be experiencing fear or stress because of COVID-19. Members can call (866) 342-6892, free of charge, 24 hours a day, seven days a week.
- HealthSelect of 魅影直播庐, HealthSelectSM Secondary and HealthSelectSM Out-of-State (administered by Blue Cross and Blue Shield of 魅影直播)
- 800-252-8039
- HealthSelectSM Prescription Drug Program (administered by OptumRx and serving HealthSelect of 魅影直播, HealthSelect Out-of-State
and Consumer Directed HealthSelect)
- 855-828-9834
- Participants may be able to get an early refill of up to a 90-day supply of their prescription by calling the number above.